Information we collect
We collect information you provide through contact, ordering, support, account, and payment workflows, including names, business contact details, service addresses, project requirements, account records, and communications. We also collect limited device, browser, security, and usage information needed to operate and protect our sites and services.
How we use information
We use information to answer inquiries, evaluate serviceability, quote and deliver services, operate accounts, process billing, provide support, monitor and secure infrastructure, meet legal obligations, and communicate about the relationship.
How we share information
We do not sell personal information for money. We share information only with service providers, carriers, contractors, property representatives, professional advisers, and authorities when reasonably necessary to deliver requested services, protect systems and people, or comply with law.
Cookies and preferences
The site may use essential cookies and local storage for security, authentication, display preferences, performance, and basic measurement. Blocking essential browser storage may prevent some features from working.
Retention and security
We retain records only as long as reasonably needed for the relationship, security, audit, legal, tax, and dispute purposes. We use administrative, technical, and physical safeguards appropriate to our operations, but no transmission or system is completely secure. Do not send passwords or payment-card data through the public contact form.
Your choices
You may ask to review or correct contact information, request deletion where retention is not required, or opt out of promotional messages. To make a request, email hello@octet.network. We may verify identity and authority before acting.
Children and changes
The site is intended for businesses and adults and is not directed to children under 13. We may update this policy as services, systems, or legal obligations change and will publish the revised effective date.
Contact
Octet Networks LLC · 2001 15th St Fl 2, Detroit, MI 48216 · hello@octet.network · 313.810.3535